What is LIXIL?

LIXIL is a global leader in housing and building materials and water-technology products, offering everything from sanitary ware to kitchens, doors/windows, interiors and exteriors — helping make “better homes a reality, for everyone, everywhere.” lixil.com+2lixil.com+2
LIXIL was founded in 1949, and in 2011 was formed through the merger of five leading Japanese building/ housing companies, combining decades of legacy and expertise. lixil.com+2lixil.com+2
Today, LIXIL operates globally, with operations in over 150 countries and tens of thousands of employees worldwide. lixil.com+2lixil.com+2

LIXIL’s Purpose & Impact Strategy

LIXIL’s core purpose is to create homes and living environments that improve people’s everyday lives. lixil.com+1
To realize that purpose, LIXIL pursues an Impact Strategy built around three strategic pillars:

• Global Sanitation & Hygiene — delivering accessible, hygienic sanitation solutions worldwide. lixil.com+1

• Water Conservation & Environmental Sustainability — developing water-efficient products, managing wastewater, reducing chemical/environmental impact, and promoting sustainable resource use. lixil.com+2lixil.com+2

• Diversity & Inclusion — fostering inclusive workplaces, fair opportunity, talent development and social equity as part of its social commitment. lixil.com+1

What LIXIL Does: Products & Services Overview

Under its Water Technology and Housing Technology businesses, LIXIL provides a wide range of home- related products including:

• Bathroom and sanitary-ware (toilets, showers, faucets, sanitary fixtures) lixil.com+2GlobalData+2

• Kitchens, kitchen fittings, and interior fixtures. lixil.com+1

• Doors, windows, interior/exterior materials, and broader building materials and finishes. GlobalData+2lixil.com+2

LIXIL’s brand-portfolio includes globally recognised brands such as GROHE, American Standard, and INAX, covering multiple market segments from basic to premium. lixil.com+2ifdesign.com+2

Why LIXIL’s Impact Matters — Social and Environmental Value

• On the sanitation & hygiene front: LIXIL works to ensure access to safe, hygienic sanitation solutions globally, addressing basic sanitation needs in vulnerable communities. lixil.com+2lixil.com+2

• On environmental sustainability: LIXIL’s operations aim for careful water-resource management, proper wastewater treatment, chemical-substance management, and long-term reduction of environmental footprint. lixil.com+2lixil.com+2

• Through Diversity & Inclusion: LIXIL emphasizes creating inclusive workplaces, promoting equal opportunity, and nurturing talent — reflecting a commitment to positive social impact beyond products. lixil.com+1

For Customers & Stakeholders — What This Means for You

• You can expect durable, well-designed, water-efficient products from LIXIL — built with a global standard of quality, design, and sustainability.

• LIXIL’s commitment to sustainability and social impact means you’re contributing to responsible water use and environmental conservation when you choose LIXIL products.

• LIXIL’s global footprint and brand portfolio ensure wide availability and support for products across markets — whether you need basic sanitary fixtures or premium home-building materials.

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🛠️ How to Use This Article in Zendesk Demo

• Use this as a foundational “About LIXIL” article in your help-center / knowledge base, under a “Company / About Us” or “Our Impact” section.

• You can link relevant follow-up support articles (e.g. “Product Warranty & Care”, “Sustainability & Environmental Responsibility”, “Sanitation & Hygiene Initiatives”, etc.) to provide deeper detail for customers.

• Use the “Impact Strategy → Pillars” as categories/tags in your portal to help users quickly navigate based on interest (e.g. product, sustainability, social responsibility).